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Managing virus alerts

Virus alerts provide you with detailed information on the blocked malware and let you decide what you should do with the infected file.

The available information on the infected file is the same for both real time alerts and stored alert. The real time alerts will display on the bottom right of your screen for 30 seconds to take action.

On the top-half of the Antivirus Alert windows you can find the following information:

  • The short alert description displays in the window title bar, a counter indicates how many alerts are pending and the index of the alert you are watching now. The small arrow symbols '<' and '>' at the left allow you to Navigate Between Alerts.

  • Date and time– Displays the date and time that the alert was generated.

  • Severity– Displays a severity level indicator. The severity indicator spans Green, Yellow, and Red. Green indicates that the alert is not urgent, and Red indicates that the alert is more urgent. The severity level is dictated by the nature of the event.

  • Description– A more extensive description of the event is given, detailing the application, and action taken.

  • What Now– Offers you advice on what to do next.

You can choose an action from the Alert Actions available in the bottom-half of the window.

 

For Antivirus Alerts, choose one of the following actions:

  • Choose Delete this alert to delete the alert you are currently viewing. When you delete the alert you are viewing you will automatically be shown the next alert, if available. You can also click (or all Antivirus alerts) to delete all Virus Alerts, including the one you are currently viewing.
  • Click Attempt to repair the file to see if the infection can be removed from the file.

  • What do I do when I have a virus will link you to the software built in help library 


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