Telstra Online Security detected during Mac Installation

When installing Telstra Online Security on a MAC device, you may receive this screen during installation:

If you are prompted with this screen, close the installer and follow the steps below.


Step 1: Download the python script from the following link


Step 2: Save/Copy the to your desktop


Step 3: Open Terminal window on your Mac


Step 4: Type the following commands in order matching case.

-          Command 1 –            cd ~/Desktop

-          Command 2  -             chmod +x

-          Command 3 -              sudo python

-          Command 4 -              Exit


Telstra Safe Broadband has been now removed from the customer’s Mac machine.


Step 5: Run the Telstra Online Security installer file



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